Java · B.Tech 3rd / 4th year · major · 6–8 weeks guided
E-Governance Citizen Grievance Redressal Portal
Municipal-style grievance system: citizen login, geo/ward, category, SLA, officer assignment, escalation, and a public token status page. Spring Boot backend with a clean React UI.
Student project kit
₹12,999/-₹7,999/-
1–4 students · 6–8 weeks guided. College title can be adapted on the counselling call.
Audience
Who it is for
Java teams who want an e-governance major with workflow, not only CRUD.
File a pothole ticket, watch SLA badge, officer resolve, citizen confirm. MIS pie for the commissioner role.
Branches
Team size: 1–4 students
Problem
Existing vs proposed
Complaints die in WhatsApp groups. Citizens cannot see SLA. Officers have no queue.
Ticket lifecycle (open → assigned → in progress → resolved → reopen), SLA timers, escalate to supervisor, photos, and ward-wise MIS.
Build
Modules
1. Citizen
- File, photos, token
- Status timeline
2. Officer
- Queue, SLA, notes
3. Escalate
- Breach job
- Supervisor inbox
4. MIS
- Ward charts
- Aging report
Demo
What you can show
- SLA + escalation
- Public token page
- MIS for viva
Viva
Panel topics
- Workflow states
- SLA jobs
- PII on photos
Deliverables
Included with the kit
- Complete source code (ZIP + GitHub-style repo)
- Database schema and sample data / dataset notes
- README.md — how to run, stack, modules, and demo path (Windows + college lab)
- Viva question bank with short answers
- Two mentor reviews: architecture, then final demo
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